Are you a Salesforce Guru looking for a new exciting opportunity? Shure is hiring for an IT Business Analyst - Salesforce to help build solutions for one of the top audio product manufactures in the world. You will be responsible for Salesforce functional requirements definition and configuration. This hands-on role works closely with internal customers, process owners, development teams, support teams, and other stakeholders to ensure that end-to-end solutions are delivered with quality and that expectations are met for functionality, reliability, and availability. You will participate in the development and help drive the adherence of relevant standards, guidelines, and procedures. In addition, you will Identify best practices and facilitates their use.Responsibilities Support projects and initiatives to deploy new functionality and/or enhance existing functionality.Partner with business owners and development teams to define and implement Salesforce solutions that drive business value.Work collaboratively with cross-functional teams and internal IT team members both in the US and offshore locations to drive the work.Facilitate discussions among business owners to understand problem statements and gather, refine, and prioritize requirements.Translate business requirements to functional and technical solutions on the Salesforce platform and the adjacent ecosystem.Document the solution design with specific business and technical details, including but not limited to process flow diagrams, functional specs documentation, use cases, impact analysis and decision decks.Develop and maintain end user training documentation and deliver training as required.Collaborate with development teams to define and implement solutions that adhere to accepted best practices and meet business requirements.Assist the technical team in configuring the solutions in Salesforce as needed.Provide configuration, data management, and technical support to Salesforce end users in accordance
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